HOW OUR PROCESS WORKS

Here is how you can get our services in very short steps

Step 1

Booking:

Client initiates contact: This can be done through an online booking portal, phone call, email, or walk-in.
Intake and assessment: A staff member gathers basic information about the client's needs and preferences, including preferred language, insurance details, and reason for visit.
Appointment scheduling: Based on availability and client needs, a suitable appointment is scheduled with the appropriate healthcare provider.
Confirmation: The client receives confirmation of their appointment via their preferred method (email, text, phone call).

Step 2

Pre-appointment:

Reminder: The client receives a reminder about their appointment closer to the date, often with helpful information like directions and what to bring.
Preparation: Depending on the service, the client may need to complete forms, gather medical records, or take specific actions beforehand.
Virtual option: If available, the client can confirm their attendance or update information online or through a mobile app.

Step 3

Attending the appointment:

Check-in: The client arrives at the designated location and checks in with reception staff.
Consultation: The healthcare provider meets with the client, gathers their medical history, discusses their concerns, and conducts any necessary examinations.
**Recommendations and ** The provider explains their diagnosis, treatment plan, and any next steps, including referrals or medication prescriptions.
Feedback: The client is encouraged to provide feedback on their experience to help improve future services.

WHY US?

Diaspora Health Link is more than just a health consultancy service; it's a bridge of care connecting you, a Zimbabwean living abroad, with your loved ones back home.

ONLINE Q&A

Our online FAQs are not exhaustive, but they offer you an overview of what we do here

TOP LEVEL DOCTORS

Our services give you access to the best medical professionals and specialists in the country

NATIONAL COVERAGE

We have a reach to every part of Zimbabwe is convenient to your loved ones no matter where they are

FRESH CHECKUP

Our approach includes proactive checkups which may be done even when your loved one is not yet sick

WELL EQUIPPED FACILITIES

Our services are rendered efficient by availability of modern equipment that helps us do our work better and faster

24 HOURS SERVICE

We work from 0800-1700 CAT but an assitant is available 24/7 to assist to help with time differences

SERVICES

We have a network of trusted and qualified health professionals across Zimbabwe who can provide quality and timely medical services for your dependents. You can pay online using your preferred currency and get regular updates on your dependent’s health status. With Diaspora Health Link, you can access quality healthcare for your loved ones from anywhere in the world. Below are some of the services that are available

Physiotherapists

Diaspora Health Link: Restoring Mobility and Independence for Your Loved Ones in Zimbabwe

Laboratory Services

Diaspora Health Link: Bridging the Distance, Bringing Clarity – Reliable Laboratory Services for Your Loved Ones in Zimbabwe

Pharmacy

Diaspora Health Link: Ensuring Your Loved Ones in Zimbabwe Never Miss a Dose, Even When You're Miles Away

MAKE AN APPOINTMENT

All you need to do to start accessing our services is to make an appointment with us. Here is the form that will take care of that. Remember, all it takes, whether its a question or you are ready to order your services is just filing the form below.

We will be in touch in less than 24 hours.